House Rules

Keep conversations low — if you need to take a call or have a longer discussion, use a designated phone booth or the lounge area.

Quiet floors are strictly no-call zones. Use headphones when listening to audio, even at low volume.

Alert staff if noise is disrupting your work — we'll handle it promptly and professionally.

Clean up after yourself. Return borrowed items — chargers, markers, cables — to where you found them.

Dispose of trash and food waste in the designated bins. Dishes and cups go to the kitchen sink, not the desk.

Leave your workspace the way you found it so the next member can enjoy a fresh, clean setup.

Treat fellow members, staff, and visitors with kindness and professionalism at all times.

Discriminatory language, harassment, or disruptive behaviour will not be tolerated and may result in immediate removal.

Resolve personal conflicts privately and respectfully — or report them to staff and we will mediate.

Your keycard or access code is personal and non-transferable. Do not share it with anyone.

Do not allow unauthorised individuals into secured areas — ask guests to sign in at reception.

Lock your locker and secure your belongings when away from your desk. Focus Nook is not liable for lost or stolen items.

Food and drinks are welcome in the kitchen and lounge areas. Hot food is not permitted at open workstations.

Coffee, tea, and snacks included in your plan are for your personal use — not for guests.

Clean up spills immediately and leave shared kitchen appliances in the same condition you found them.

Use shared equipment responsibly. Report any damage or malfunction to staff immediately rather than leaving it for someone else to discover.

Do not install software, change system settings, or leave personal files on shared devices.

Printing is available within fair-use limits per plan — see the member portal for your monthly allocation.

Book meeting rooms, private offices, and event spaces in advance through the member portal — walk-in use is subject to availability.

Cancel reservations you no longer need at least 2 hours in advance as a courtesy to other members.

Overtime in booked spaces beyond your reserved window may be charged at the standard hourly rate.

Focus Nook is a fully smoke-free environment, including e-cigarettes and vaping devices, in all indoor and outdoor areas.

Pets are not permitted inside the co-working area.

All guests and visitors must be signed in at reception and accompanied by a member at all times while on the premises.

After-hours access (outside standard operating hours) is available only to members on eligible plans.